System Requirements

PC Requirements

• Workstation

• Pentium III class or better
  
• 256 MB RAM or better
  
• 800 X 600 screen resolution or better
  
• Windows 2000, XP or Vista desktop operating system (NT 4.0, Server 2003 not supported)
  
• Broadband Internet connection (see specifications below)
• User accounts: Administrator or Power User access level (required for ActiveX updates)
  

• Tablet PCs

• Above workstation requirements
  
• Windows XP Tablet Edition only (Service Pack 2)
  
• 512 MB RAM recommended

• Internet Explorer 5.0 or higher / Mozilla Firefox

• 128-bit encryption enabled
  
• *.synamed.com set as a Trusted Site
  
• Configured to accept and use ActiveX controls.

• Additional Software

• Adobe Acrobat Reader for workstations printing reports (5.0 or higher)

For optimal performance, we suggest office machines run Microsoft Windows, Internet Explorer, and Office, and other purchased commercial software only. Avoid recreational downloads such as internet toolbars, popup blockers, etc.

Peripherals

• Printers

• Windows compliant laser printer (recommend HP)
  
• Optional: Label printer (recommend Dymo)
  
• Avoid all-in-one machines (print/fax/scan) and dot-matrix printers
  

• Scanners

• TWAIN-compliant full-sheet scanner (recommend CanoScan)

Internet Access Requirements

PCs will need access to the Internet either directly or through a local area network. Most business broadband accounts can service these needs very inexpensively; typical connection types include DSL, Cable, Wireless, or fractional T1 lines. (Note that Satellite service is not recommended, as latency is usually unacceptable.) Your connection should meet the following minimums:

Number of concurrent users (sharing this connection)	Recommended Tested Speed *
	Download	Upload
1-5 concurrent users	512 Kb/s	256 Kb/s
6-10 concurrent users	768 Kb/s	384 Kb/s
11-20 concurrent users	1024 Kb/s	384 Kb/s
21-30 concurrent users	1.5 Mb/s	512 Kb/s
More than 30 concurrent users	T1 or higher
Latency Test Average**	< 100 ms

* This is the tested actual speed, not the speed listed by your Internet Service Provider. Much like automobile gas mileage ratings, your actual speed may vary from the listed speed. To verify actual speed, follow the instructions at http://speedtest.broadbandreports.com.
** From a command prompt, type "ping www.synamed.com". The result average time should be less than 100 milliseconds.

Additional considerations

• Heavy usage: If you are a billing office, you should consider the next higher level of recommended speeds for your office size.
  
• Other Internet traffic: The speeds recommended pertain to the SynaMed applications only. If there is additional Internet traffic in the office (web browsing, etc.), you may wish to use higher speeds.
  
• Multiple locations: We strongly recommend an independent Internet connection for each location.
  
• If you have any questions, please do not hesitate to contact us.